How Trust Score Works
Our comprehensive algorithm evaluates factory reliability and trustworthiness to help you make informed manufacturing decisions.
Understanding Your Trust Score
Every factory receives a Trust Score from 0-100, helping you quickly assess reliability and make confident decisions.
High Risk
Exercise extreme caution
Low Trust
Additional verification needed
Medium Trust
Standard reliability
Trust Score
Reliable partner
Excellent Trust
Premium partner
Ultra Partner
Elite manufacturing partner
Trust Score Algorithm Factors
Our algorithm evaluates multiple factors to provide a comprehensive trust assessment.
Current Evaluation Factors
Factory Verification
30%Verified factories receive a significant trust boost
- • Verified: +15 points
- • Pending verification: +7 points
- • Unverified: +0 points
Company Scale
20%Larger companies typically have more resources and stability
- • 500+ employees: +10 points
- • 200-499 employees: +7 points
- • 50-199 employees: +5 points
- • <50 employees: +0 points
Certifications & Standards
15%Quality certifications indicate professional standards
- • 6+ certifications: +10 points
- • 3-5 certifications: +7 points
- • 1-2 certifications: +5 points
- • No certifications: +0 points
Location & Infrastructure
10%Tier 1 cities typically have better infrastructure
- • Tier 1 cities (Shanghai, Shenzhen): +5 points
- • Tier 2 cities (Dongguan, Suzhou): +3 points
- • Other cities: +1 point
Production Capacity
10%Production lines indicate manufacturing capability
- • 5+ production lines: +5 points
- • 3-4 production lines: +3 points
- • 1-2 production lines: +1 point
Upcoming Engagement Factors
Platform Presence
NewPresence on major B2B platforms indicates market activity
- • Made-in-China profile: +5 points
- • Alibaba presence: +5 points
- • Global Sources listing: +5 points
- • HKTDC membership: +5 points
- • Multiple platforms: Bonus points
Profile Engagement
NewActive profile updates show ongoing business activity
- • 5+ profile updates (6 months): +10 points
- • 3-4 profile updates: +7 points
- • 1-2 profile updates: +5 points
- • No recent updates: +0 points
Response Time
NewQuick response times indicate good customer service
- • ≤2 hours response: +10 points
- • ≤6 hours response: +7 points
- • ≤24 hours response: +5 points
- • ≤48 hours response: +3 points
- • >48 hours response: +0 points
Trade Show Activity
NewTrade show participation shows market presence
- • Attended trade shows (2 years): +5 points
- • No recent trade show activity: +0 points
Export Activity
NewRecent export activity indicates international experience
- • Recent export activity: +5 points
- • No recent exports: +0 points
Domain Age & History
NewDomain age verified through WHOIS indicates business longevity
- • 10+ years (public WHOIS): +15 points
- • 5-9 years (public WHOIS): +10 points
- • 2-4 years (public WHOIS): +5 points
- • <2 years (public WHOIS): +2 points
- • Hidden/Private WHOIS <10 years: +0 points
- • Hidden/Private WHOIS 10+ years: +5 points
How Factories Can Improve Their Trust Score
Factories can take specific actions to increase their trustworthiness and score.
Get Verified
Complete our verification process to receive up to 15 additional points.
Update Profile Regularly
Keep your profile information current and add new capabilities.
Obtain Certifications
Achieve quality certifications like ISO 9001, CE, RoHS, and others.
Join B2B Platforms
Create profiles on Made-in-China, Alibaba, Global Sources, and HKTDC.
Respond Quickly
Maintain fast response times to inquiries and requests.
Attend Trade Shows
Participate in industry trade shows and exhibitions.
Maintain Public Domain
Keep your company website's WHOIS information public to demonstrate transparency and business longevity.
Frequently Asked Questions
How often is the Trust Score updated?
Trust Scores are recalculated automatically when factory information is updated. For engagement factors, scores are updated in real-time as new data becomes available.
Can a factory's Trust Score decrease?
Yes, Trust Scores can decrease if a factory becomes unverified, loses certifications, or shows declining engagement metrics over time.
Is the Trust Score algorithm transparent?
Yes, we believe in transparency. This page explains all factors and their weights. We're committed to helping factories understand how to improve their scores.
How do you verify platform presence?
We verify platform presence through automated checks and manual verification processes to ensure accuracy of the data.
What if I disagree with my Trust Score?
If you believe your Trust Score is incorrect, please contact our support team with evidence of any missing information or errors.
How do you verify domain age and WHOIS information?
We perform automated WHOIS lookups to verify domain registration dates and privacy settings. Only publicly accessible WHOIS data counts toward scoring, except for domains over 10 years old where privacy protection still indicates long-term business operation.
Ready to Improve Your Trust Score?
Take the first step towards building trust with potential customers.